Error Codes

Below are a list of all possible REST API error codes for all Hubster API related services.

Identity

Below is a full list of all possible Hubster Identity REST API error codes.

Error HTTP Status Description
IDT000100 500 System Error.

Portal

Below is a full list of all possible Hubster Portal REST API error codes.

Error HTTP Status Description
PRT000100 500 System Error.
PRT000101 403 Forbidden.
PRT000102 401 Unauthorized access.
PRT000103 501 Requested operation is not implemented.
PRT000104 410 Requested resource or operation is not available.
PRT000105 404 Requested resource was not found.
PRT000106 409 Resource you are trying to create already exists.
PRT000107 417 Current request or operation is not valid.
PRT000108 408 Request took too long to execute and timed out.
PRT000109 417 Requested action was aborted.
PRT000110 403 Requested action is not allowed.
PRT000200 400 Required query parameter was not supplied.
PRT000201 400 One or more parameters have invalid format.
PRT000202 400 Please correct supplied format for used parameter(s).
PRT000203 400 Provided GUID has bad format.
PRT000204 400 Provided date has bad format.
PRT000205 400 One or more parameters have invalid date format.
PRT000206 400 Provided parameter value is not supported (out of range).
PRT000207 400 Provided parameter is out of predefined range.
PRT000208 400 Provided parameter has to be greater than zero.
PRT000209 400 Parameter must be greater than or equal to zero.
PRT000210 400 Invalid Number format provided.
PRT000211 400 Invalid email format provided.
PRT000212 400 Criteria parameter is required when supplying a searchBy parameter.
PRT000300 400 Root body section is missing.
PRT000301 400 Required property is missing.
PRT000302 400 Property has is invalid type.
PRT000303 400 Validation failed. Property not supported.
PRT000304 400 Request parameter has bad format. Expected to be a valid decimal value.
PRT000305 400 Request parameter has bad format. Expected to be a valid GUID value.
PRT000306 400 Request collection must contain one or more elements.
PRT000307 400 Messaged was empty.
PRT000308 400 Request body must contain Location, either an address and/or latitude/longitude coordinates.
PRT000400 400 Tenant already exists.
PRT000401 400 User already exists.
PRT000599 404 User not found.
PRT000600 400 Name already exists.
PRT000699 404 Hub not found.
PRT000700 400 An integration with name already exists.
PRT000701 400 An integration with same name has already been assign to a hub. You can only add this channel once across all hubs.
PRT000799 404 Integration not found.

Engine

Below is a full list of all possible Hubster Engine REST API error codes.

Error HTTP Status Description
ENG000100 500 System Error.
ENG000101 403 Forbidden.
ENG000102 401 Unauthorized access.
ENG000103 501 Requested operation is not implemented.
ENG000104 410 Requested resource or operation is not available.
ENG000105 404 Requested resource was not found.
ENG000106 409 Resource you are trying to create already exists.
ENG000107 417 Current request or operation is not valid.
ENG000108 408 Request took too long to execute and timed out.
ENG000109 417 Requested action was aborted.
ENG000110 403 Requested action is not allowed.
ENG000200 400 Required query parameter was not supplied.
ENG000201 400 One or more parameters have invalid format.
ENG000202 400 Please correct supplied format for used parameter(s).
ENG000203 400 Provided GUID has bad format.
ENG000204 400 Provided date has bad format.
ENG000205 400 One or more parameters have invalid date format.
ENG000206 400 Provided parameter value is not supported (out of range).
ENG000207 400 Provided parameter is out of predefined range.
ENG000208 400 Provided parameter has to be greater than zero.
ENG000209 400 Parameter must be greater than or equal to zero.
ENG000210 400 Invalid Number format provided.
ENG000211 400 Invalid email format provided.
ENG000212 400 Criteria parameter is required when supplying a searchBy parameter.
ENG002000 400 Provided tenant is invalid.
ENG002001 400 Your account is disabled.
ENG002002 400 Account evaluation period has expired.
ENG003000 400 Conversation request requires body to be present.
ENG003001 400 Conversation request is missing required property.
ENG003002 400 Conversation request parameter has bad format. Expected to be a valid GUID value.
ENG005000 400 Direct Inbound request requires body to be present.
ENG005001 400 Direct Inbound request is missing required property.
ENG005002 400 Direct Inbound request does not support provided property.
ENG005003 400 Direct Inbound request must contain one of the following sections: root.message or root.event.
ENG005004 400 Direct Inbound request can only contain one root with the following sections: root.message or root.event.
ENG005015 400 Direct Inbound request collection must contain one or more elements.
ENG005020 400 Direct Inbound request parameter has bad format. Expected to be a valid GUID value.
ENG005021 400 Direct Inbound request parameter has bad format. Expected to be a valid decimal value.
ENG005023 400 Direct Inbound request body was empty.
ENG005024 400 Direct Inbound request body must contain Location, either an address and/or latitude/longitude coordinates.
ENG005500 404 Hub does not exist.
ENG005501 400 Provided Hub does not have any Agent or Bot integration configured to receive or interact with customer messages.
ENG006000 404 Provided integration does not exist.
ENG006500 404 Provided conversation does not exist.
ENG006501 400 Customer is no longer responding to messages.
ENG006502 400 Your Hubster integration has been terminated and is no longer active. Please contact your Administrator.
ENG006503 400 Conversation was paused.
ENG007500 400 Conversation encountered a web related issue.
ENG007501 400 Conversation encountered a web security related issue.
ENG007502 400 Conversation encountered a runtime related issue.
ENG007510 400 Customer failed to receive your message. This was due to an unauthorized issue on their end. Please check with your Administrator.
ENG007511 400 A web related issue was detected on Hub.
ENG007512 400 An unreachable web-endpoint was detected on Hub.
ENG008000 400 Message Spark encountered a web related issue.
ENG008001 400 Message Spark encountered a web security related issue.
ENG008002 400 Message Spark encountered a runtime related issue.
ENG008500 400 No upload files were provided.
ENG008501 400 Invalid URL was provided.
ENG008502 400 File you submitted was not received by the other party.
ENG008503 400 The other party tried to send you a file but failed.
ENG009000 400 Invalid command. You must have an actually command in front of the double colon e.g. ::mycommand [args]...
ENG009001 400 Unknown command.
ENG009200 400 Command was not found. Please type ::{1} --list to see the full list of available commands.
ENG009201 400 No commands have been configured for this hub.
ENG009202 400 No commands were found for the category.
ENG009299 400 There was an error while executing command. Please contact technical support.

Events

Below is a full list of all possible Hubster Events REST API error codes.

Error HTTP Status Description
EVT000100 500 System Error.